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Beats By Dre Black Friday 2013

Return Policy

We have a guaranteed 7 days return policy. We are committed to your complete satisfaction. In the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer.
To return an item, you must email us and inform us of the reason. We will then provide you with further instructions.
Goods must be returned within 7 days of receipt date - all the original packaging and labels. We will credit your original method of payment, excluding 20% re-stocking/processing fee and $10 return fee. All shipping costs associated with the return of goods are the responsibility of the consumer.

To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 3 days of the receipt date provided they are unworn and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.
We strongly recommend that you use traceable shipping, as we will not be responsible for any lost parcels. For overseas orders this process can take up to 30 days.